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Provider Relations FAQ's

What BIN Number can I use for NMHC (Health Card)?
      003650

What is the processor (condor) code for my store?
      Contact your corporate help desk, or call our customer service help desk for assistance.

What group number should I use to adjudicate a claim?
      All group numbers vary by client. Please contact our customer service help desk for assistance.

How much time is allowed for online processing from the date of service?
      Most online processing dates range from 45 days to 90 days depending upon client benefit guidelines.

How much time is allowed for a claim reversal?
      Most online processing dates range from 45 days to 90 days depending upon client benefit guidelines.

How much time is allotted for a paper (UCF) claim to be submitted?
      Most paper (UCF) claims follow the same guidelines as an online processing which has a date range of 45 days to 90 days depending upon client benefit guidelines.

What is the claims mailing address?
      NMHC Claims Department
P.O. Box 1170
Port Washington, NY 11050

Who do I contact if my cost is below my expectations?
      Please contact our customer service help desk for assistance.

Please contact our Provider Relations Department for the following questions:
      Contract Clarifications
Pharmacy Audit Questions